Vera
Intelligence across every client conversation. Vera is the communication layer between pet owners, your clinic team, and the Vet Link workflow.
The communication layer
Vera sits between pet owners and your clinic — understanding, routing, and following up.
Communication, intelligently handled
Vera supports your team — it does not replace the veterinary team.
Reception Assistance
Vera helps handle incoming client messages, understanding intent and routing appropriately.
Client Communication
Pet owner messages are read, understood, and connected to the right part of your workflow.
Appointment-Related Workflows
Booking, reminders, and scheduling support connected to your clinic calendar.
Recovery Follow-Up
Post-visit check-ins and care reminders that don't get lost in the shuffle.
Escalation to Clinic Staff
When a message needs a human, Vera routes it to the right team member — not a dead end.
Supports the Team
Vera assists your reception and care teams. It does not replace veterinary professionals.
Vera is not an autonomous veterinary assistant. It supports your team's communication — your staff stays in control.
Urgent messages reach the right people. Vera helps with the rest.
